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 arkeTouch
Media Privacy Policy
At MarkeTouch Media we value the trust our clients
place in us and are committed to protecting the information we obtain
and maintain on their behalf. Our Privacy Policy outlines the steps
we take to protect their information and data. This Privacy Policy
is effective May 1, 2002 and applies to information and data collected
or used when we offer MarkeTouch Media services to our clients.
MarkeTouch Media supplies a proven process that drives market share,
increases sales and streamlines a company's sales effort. Our system
incorporates a medium called Voice Messaging that provides a personal
connection between our client and their customer. Client information
and data are at the heart of our ability to provide superior service
to our clients. At MarkeTouch Media we safeguard our client's information
and data according to established privacy policies set forth by
the Direct Marketing Association. In the sections that follow, we
describe the steps we take to assure confidentiality and privacy.
Client data consists of phone numbers only submitted to MarkeTouch
Media by clients to be used for Voice Messaging on their behalf.
All client data provided to MarkeTouch Media is owned by the client
and is to be used according to the direction given by the client.
All client data is stored securely, is kept confidential and is
never combined with other client data. MarkeTouch Media does not
provide or own any of the client data we process for clients.
MarkeTouch Media will never sell our client's data to any outside
service. When it comes to sharing data outside of MarkeTouch Media
we do so only for specific purposes, the following describes those
purposes.
- Outside vendors or independent contractors, such as technical
system consultants who program our software to help us administer
our Voice Messaging services.
- When our clients request or give us permission to do so, or
when we are otherwise required to do so by law.
MarkeTouch Media is committed to preventing others from unauthorized
access to our client's information and data. We maintain procedures
and technology designed for this purpose. We take several steps
to protect the information and data we have regarding our clients,
including the following:
- We update and test our technology on a regular basis in order
to improve the protection of client information and data. We protect
the integrity of client information and data in the event of power
outages or other business interruptions, using computer virus
detection and eradication software on systems containing client
data, installing computer hardware and software, and employing
other technical means (known as "firewalls") to protect
against unauthorized computer entry into systems containing client
information.
- We require outside vendors and independent contractors to whom
we provide client information to enter into a confidentiality
agreement that restricts the use of the information to those purposes
for which the information was disclosed and prohibits independent
use of the information.
- We have internal procedures that limit access to client information,
such as procedures that require an employee to have a business
need to access client information. We maintain policies about
the proper physical security of the workplaces and records.
- We purge client data 90-days after campaign completion.
From time to time, MarkeTouch Media uses outside vendors or independent
contractors to perform services for us and on our behalf, such as
technical system consultants that assist us in the processing of
data or execution of Voice Messaging dials. Before MarkeTouch Media
discloses client information to any of our service providers, we
enter into contractual agreements with them prohibiting them from
disclosing or using our client information or data other than to
carry out the purposes for which the information was disclosed.
Because MarkeTouch Media recognizes the importance of consumer
privacy protection, we have established a two-tiered suppression
program. We run all client data against the Direct Marketing Association's
(DMA) Telephone Preference Service suppression list and other participating
states suppression lists. We honor the consumer's choice to opt
out and they can do so by registering their own name and phone number
with the Direct Marketing Association.
Telephone Preference Service
c/o Direct Marketing Association
P.O. Box 9014
Farmingdale, NY 11735-9014
MarkeTouch Media also maintains an in-house name suppression list
that consumers can add their phone numbers to at no cost to them.
This database consists of any reported phone numbers from our clients
weekly opt out lists.
Local Do Not Call List
c/o MarkeTouch Media, Inc.
5718 Westheimer Road, Suite 990
Houston, TX 77057
MarkeTouch Media data, developed through internal marketing efforts,
on prospective and current clients will not be sold, rented or leased
to any outside company. This data will only be revealed when required
to do so by law.
MarkeTouch Media may from time to time change our Privacy Policy.
Therefore, we reserve the right to disclose any and all information
that the law permits us to disclose.
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