utbound Live Operator Solutions

• Outbound direct sales
  
• Lead generation
  
• Prospect development
  
• Appointment generation
  
• After market sales
  
• Collections
  
• Customer retention
  
• Quality assurance programs
  
• Surveys
  
• Marketing research initiatives

When you reach out to your customers and prospective customers, you want it to be a quality, professional experience. All of our sales agents are professionally trained in outbound customer support and sales. We utilize a cutting-edge outbound dialing platform that can generate thousands of calls per hour for both B2B and B2C applications. And we make certain that our contact with your customers makes the maximum impact possible. When a live answer is detected, a specially trained telesales representative is instantly connected to the reached party. Our platform also has the ability to leave customized messages when it reaches a customer or prospect's voicemail or answering machine.

MarkeTouch Media has over 150 highly trained sales agents, trained to sell to prospects and up-sell existing customers. We also have Business-to-Business sales agents trained to sell bundled services that specifically address business consumer needs, as well as agents that are trained to perform quality and informational surveys.