irect
Response Services
- Order-Capture
- Lead Generation
- High-End Cross-Sell/Up-Sell
- Dealer Locator/Referral
- Reservation Capture
- Registration
- Product Inquiries
- Test Marketing Services
- Payment processing
- Multilingual call handling
- Customer Integration
- Both semi-dedicated and dedicated service solutions available
- 2-4 hour response time
- Quick Implementation and same day changes
We have the capacity and the technology to support your contact
center needs, large or small. MarkeTouch Media has over 1,300 stations
capable of processing over 10,000 live calls per hour. Our Global
Contact Center is built with Avaya Technologies' switching equipment
and network call overflow technology. We are ready and able to handle
your contact center needs, 24 hours a day, 7 days a week, 365 days
a year, which is ideal for Direct Response Television (DRTV) campaigns.
MarkeTouch Media also has the ability to seamlessly interconnect
with its clients' proprietary billing and customer databases.
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