|
 ustomer
Care Services
- Stand-alone or after hours/overflow Help desk
- Technical Support
- Integrated Customer Care Services
- Both semi-dedicated and dedicated service solutions available.
- Payment processing
- Multilingual call handling
- Customer Integration
- 2-4 hour response time
- Quick Implementation and same day changes.
We have the capacity and the technology to support your contact
center needs, large or small. MarkeTouch Media has over 1,300 stations
capable of processing over 10,000 live calls per hour. Our Global
Contact Center is built with Avaya Technologies' switching equipment
and network call overflow technology. We are ready and able to handle
your contact center needs, 24 hours a day, 7 days a week, 365 days
a year, which is ideal for Direct Response Television (DRTV) campaigns.
We also feature specialized training and billing system integration.
|
|
